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Empowering Supervisors: Coaching, Communication and Retention

Presented by: Myca Jeter, LMSW, LCSWA, Director of Clinical Bridge

Presented by: Myca Jeter, LMSW, LCSWA, Director of Clinical Bridge & Ligia Cushman, CEO of Families Rising

This training aims to provide supervisors at child welfare agencies with tools and actionable strategies that will improve their leadership skills. Participants will learn how to adopt coaching practices, improve communication, set clear expectations, support staff well-being, and foster retention.

Training Outcomes:

Participants will:

  1. Learn the difference between coaching and traditional supervision and recognize its potential to empower staff

  2. Apply coaching strategies to supervision that recognize bias, foster inclusion, and promote problem-solving among staff.

  3. Set clear expectations and conduct effective check-ins using structured GROW framework.

  4. Learn proactive measures to promote staff well-being and retention.

  5. Commit to immediate action steps

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April 30

The Use of Artificial Intelligence in Child and Family Services: Ethical and Risk Management Challenges

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July 16

Engagement of Family and Youth